At Medisys HMS, we are dedicated to providing reliable and efficient delivery of our digital and physical solutions. Below are the details of our shipping policy:

1. Types of Delivery

• Digital Products (software, licenses, updates): Instant delivery via email upon payment confirmation.
• Physical Products (medical equipment or associated materials): Shipped through trusted delivery partners.

2. Delivery Timeframes

• Digital Products: Immediate delivery via email or dedicated platform.
• Physical Products: Delivery times vary depending on location and will be communicated at the time of purchase.

3. Delivery Areas

We provide digital solutions globally.
Physical product delivery is limited to specific regions. Please contact us to verify availability in your area.

4. Order Tracking

Customers will receive order confirmation notifications and tracking information when applicable.

5. Shipping Fees

• Shipping fees are clearly indicated during the checkout process.
• Free shipping may be available for certain orders based on current offers.

6. Delivery Issues

In case of delays, damage, or lost items, please contact our customer service within 7 days of the expected delivery date.

7. Returns and Claims

Please refer to our Cancellation and Refund Policy for details on returns.